When
consulting, I try to explain that simply exporting a PowerPoint presentation
and calling it “e-learning” doesn't necessarily qualify it as e-learning. It’s
not instructionally sound; it’s simply words, some large, some small, and often
irrelevant photos or bad clip art, all minus the context. Without an instructor
to flesh out the material or to add their own teachable stories to the content,
learners may find nothing relevant, so they largely tune it out. Education
presented in this manner produces little to no ROI.
1. Wrap the
Content in a Story: Using
a typical example of how the learning plays out in the workplace, wrap a story
around the content. Make sure you have a setting, characters, an event (a
problem), development (actions and consequences), and a climax (lesson
learned). Make sure the story is one that most employees can relate to and
ensure your character reaches the desired state at the end. Learners will be
able to relate to the situation, root for the character to succeed, and see
that they may be able to reach the desired state as well.
2. Use
Conversational Dialogue: I’m
not sure anyone actually uses “business-speak.” If and when they do, it sounds
trite, pretentious and confusing. Why is it so hard to write e-learning how we
speak? Using a conversational tone in narration can ensure comprehension and it
feels more real—like a story. Moreover, in a study discussed in eLearning
and the Science of Instruction (Ruth Colvin Clark, Richard E. Mayer)
conversational narration produced 20% to 46% more correct answers than formal
narration.
3. Use a
Conversational Narrator: All
the great, conversationally written dialogue in the world won’t overcome a
monotonous or robotic-sounding narrator. If you are using audio (and it should
be used whenever possible) use a professional narrator, not just the guy in the
office with the nice voice, or worse yet, a screen reader. Many, many narrators
work at home for very reasonable prices today: Try the Voice Realm. Anyone who
has listened to an audio book knows the value of the right narrator to tell the
story.
4. Create
Story-Based Scenarios: Once
you’ve rolled out your characters and the story, what better way to assess the
learning than by creating authentic scenarios that force the learner to think
critically about what they’ve learned? Immersing them into a new story or a
continuation of the story in a real-life setting and giving them a way to make
mistakes and correct them is almost more powerful than a role play in a
classroom scenario.
5. Integrate
Relevant Multi-Media: Today
more than ever, it’s easy to create your own photographs, video and other
multimedia to insert into an e-learning module. The world according to photo
stock sites is a bit skewed (we don’t all look like models, wear black suits
and sit perched on modular white office furniture in front of a view from the
67th floor of a high rise), and clip art, frankly, should never be used again.
Get creative!These few
tips will have you well on your way to telling a story that will make a
difference … and get results.https://www.td.org/insights/boring-to-brilliant-5-tips-to-convert-your-e-learning-to-a-story-based-approach
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